Privacy Policy

This privacy policy sets out how Engensa uses and protect any information that you give Engensa when you use this website.

Engensa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Engensa may change this policy from time to time to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information do we collect?

  • We may collect, store and use the following kinds of personal information:
  • Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.
  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
  • Information that you provide to us for the purpose of registering with us including your name address, contact telephone number and email address.
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
  • Any other information that you choose to send to us.

Cookies

Engensa collects information about your preferences in relation to this site by analysing site traffic; this also includes the use of cookies. A cookie is a text file, stored on your computer and is sent by a web server to a web browser, which enables the server to collect information back from the browser. This enables us to identify if you have visited Engensa before.

We use cookies to help us analyse traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. During the course of any visit to Engensa, the pages you see, along with a cookie, are downloaded to your computer. Any information that is supplied by cookies can help us to provide you with a better service and assists us in analysing the profile of our visitors.

Most web browsers automatically accept cookies, but normally you can alter your browser settings to prevent automatic acceptance, if you prefer. If you opt not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. For more information on cookies, please visit www.allaboutcookies.org

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. 

Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • Administer the website
  • Improve your browsing experience by personalizing the website.
  • Enable your use of the services available on the website.
  • Send to you goods purchased via the website, and supply to you services purchased via the website.
  • Send statements and invoices to you, and collect payments from you.
  • Send you general commercial communications.
  • Send you email notifications, which you have specifically requested.
  • Send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology you can inform us at any time if you no longer require marketing communications.
  • Provide third parties with statistical information about our users, but this information will not be used to identify any individual user.
  • Deal with enquiries and complaints made by or about you relating to the website

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:

  • To the extent that we are required to do so by law.
  • In connection with any legal proceedings or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk.
  • To the purchaser or prospective purchaser of any business or asset which we are or are contemplating selling.
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Surveys and Feedback:

From time to time our site requests information from you via surveys or feedback forms. Participation in these surveys or user feedback is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include satisfaction information (such as name, company, use of the product and your views on the product), and demographic information (such as post code for wind resources). Feedback information may be published on the site as a review. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password except when you log in to the website.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.  

We may also notify you of changes to our privacy policy by email.

How to opt out of our mailing list or database

You may at any time choose to opt out of our mailing list or have yourself removed from our database by the following methods:

  • Any marketing email you receive from us will clearly show a link within the email for you opt out of any further correspondence, if you use this link your details will be removed from our database and you will not receive any further emails.
  • Email us at: enquiries@engensa.com. Detailing your name and email address stating “I wish to opt out, please remove my details from your database”.
  • Write to us at the address below including the same information as above.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information
please write to us by email to: enquiries@engensa.com
or by post to:
Engensa Ltd
17-21 Sunbeam Road
London
NW10 6JP

Data controller

The data controller responsible in respect of the information collected on this website is Engensa Ltd.

Our data protection registration number is Z2473237